Tripling Your Lunch Crowd with Mobile App Conquesting - Jeff Kamikow

Jeff Kamikow, President and CEO of Cross Audience.

The quick-serve restaurant space is pretty darned competitive. Any given downtown or business district has a zillion options to choose from – from subs, to pizza, to southern-fried chicken. And most of those restaurants, particularly if they’re chains, have a mobile app.

A restaurant chain we recently partnered with was in a particularly tight spot. Not only were they losing business to neighboring competitors, they were targeting a harder-to-reach demographic and desperately needed to raise their mobile game. Like many QSRs, this chain had a mobile app, but they weren’t seeing the adoption they wanted, especially not from the niche audience they were aiming to reach.

This QSR is usually found in busy Main Street-type areas or shopping districts, surrounded by Subways, Pita Pits, Pizza Huts and other popular chain restaurants. While that physical competition will always be present, our client was a disadvantage because they lacked mobile sophistication. They had an app, but most consumers didn’t know about or use it – despite the fact that it could make the process of ordering and picking up food fast, easier, and often less expensive.

The best solution was mobile app conquesting. By targeting locally, demographically, and by the apps consumers in their target audience used, we knew we could help them boost their peak-time business significantly. And since we were targeting certain mealtimes, we used dayparting to their advantage, as well.

Using our relationships with premium publishers, as well as our own troves of first-party data, were able to reach and engage users from within their target demo who regularly used other popular QSR apps. We used enticing creatives to invite them to download our client’s app by extolling its many benefits, including convenience and exclusive, app-only coupons. Creatives were designed for breakfast, lunch and dinner crowds, and copy and images related to mealtime decision-making. The custom creatives were designed in three different standard sizes (320X50, 320X480, and 300X250).

The campaign was day-parted according to three logical segments: Breakfast (5am-10am), lunch (10am-3pm), dinner (3pm-8pm) and late night (8pm-5am). Iterations of each ad were created so that messages could be A/B tested and the campaign could be optimized on an ongoing basis. We also employed geo-fencing since the audience obviously needed to be within easy driving distance of a restaurant.

The biggest ads got the most engagement, which shouldn’t come as a huge surprise to anyone. And because they were targeted to people who already use QSR apps with an ad for a nearby restaurant close to a mealtime, results were promising across the campaign. Engagement rates with the ads averaged about four percent across the board, and were highest for the 320×480 placements. More importantly, all that engagement came from the target demographic.

The campaign drove seven percent conversion, totalling about five hundred installations per day throughout the two months. Dinner received the biggest bump, followed by lunch and then breakfast.

Users were eager to take advantage of the offers and streamline the ordering of their meals while getting exclusive discounts.

While this strategy worked extremely well for this particular restaurant, it can work for any restaurant, using a variety of benefits to entice users. A well-known pizza chain used Scene movie points to their advantage as an app-only benefit. Other restaurants offer free sides with app orders, Air Miles, and other perks.

The point is – mobile app conquesting works, and it’s highly customizable. Target users from a competitive business, offer them a unique benefit, and see for yourself how dramatic the results can be.

Contact us for a free consultation.

Chief Revenue Officer Jeffrey Kamikow

Jeffrey Kamikow is a successful media executive with more than two decades of experience in global sales, revenue strategy and corporate turnarounds. He specializes in repositioning brands through comprehensive, conversion-centric digital marketing and outreach strategies, as well as integrated custom media and marketing programs that seamlessly blend print digital and mobile strategies to optimize brand visibility and cohesiveness.

Kamikow graduated from Southern Illinois University in 1993. He spent the bulk of his early career at PC Magazine, working his way up from Chicago-area sales rep to director of sales for the East Coast and Midwest markets. In the early-mid 2000s, Jeff Kamikow served as national advertising director for Time Inc.’s Field & Stream and Outdoor Life properties, where he pioneered Time’s early digital advertising strategy.

Since 2006, Jeff Kamikow has served in senior leadership at a succession of fast-growing digital and mobile marketing firms. He is currently Chief Revenue Officer at Go2Mobi and principal of Kamikow Media Group, an independent consulting firm based in northern New Jersey.

Jeff Kamikow Marketer

Every marketer, including Jeff Kamikow, has used video ads in some capacity to advertise on mobile devices. Videos are engaging and often have a longer shelf-life than other forms of advertising. Plus, they are pliable, making them a viable option for a number of different industries.

Are You Watching Movies on Your Phone? Mobile Advertisers Like Jeff Kamikow Are Counting On It

As families get together for the holidays, will they gather together on the couch and watch their favorite movies on someone’s phone? Okay, that’s probably a bit hyperbolic, but mobile advertisers like Jeff Kamikow have noticed a trend among smartphone use. In general, they’re using them more as a complete media center than just a phone or even a source for the internet.

The average American will spend as much as three hours on their phone every single day. To put things in perspective, they may spend as little as two hours on their laptops and desktops. This could partly be the reason why Snapchat can boast more than ten billion video views per day. But mobile users are not just using their mobile devices to access social media video platforms like Snapchat. They are also streaming video on Netflix, YouTube, Amazon Prime, and a number of other streaming sites.

Because of this, Jeff Kamikow and other mobile advertisers are looking at user mobile behavior to increase their spend. In fact, total online ad spending grew nineteen percent in the first half of this year.  They spent more than $32 billion this year. This was driven by mobile advertisers who spent more than $15.5 billion, which is an increase of 89 percent. Social media ad spending was up 57 percent in the first part of 2016 and digital video advertising rose 51 percent. It appears mobile advertising will represent a bigger share of total ad spend as people change how they view their media.

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Jeffrey Kamikow is a mobile marketing executive who has worked in the media and advertising industries since the early 1990s. Jeff Kamikow has more than two decades of experience in the media industry and brand marketing.

What Can Competitors Teach You About Marketing Tactics?

 Every single business has a competitor, regardless of how niche they are in the market. It doesn’t matter what industry or sector you work in, you have a competitor that’s looking to take the same customers you are trying to reach. With that in mind, you can actually learn a lot from your competitors and it’s a great idea to keep a close eye on them according to digital advertising and marketing professional Jeff Kamikow. Remember that old saying keep your friends close and your enemies closer? Well, it’s definitely a saying to live by because it can help you rise above the competition. Let’s take a look at what you can learn from your competitors!

How To Find What Works Best

There are many different marketing strategies that you could use to reach potential customers, but why play trial and error when you can see what’s working for your competition. Perhaps they are using webinars or social media posts to promote their products or service. If they seem to be working and getting engagement, you can take that idea and make it better. It’s important to capitalize on the things that are working because you don’t want to miss out on any opportunities.

Localizing Your Business

Perhaps you have a competitor located in the same area as you and when you search for a specific term that’s associated with your business, what appears in the listings? Is your competition appearing before yours? If so, that’s an issue. More and more internet users are taking advantage of localized searches by typing in the product or service they are looking for, followed by a town or state. You could create local pages to cater to these specific keywords and rank better for localized searches.

Learn From Their Mistakes

Every business can make a mistake, that’s just reality, and if you notice your competition making some sort of marketing mistake that’s not working for their business, you can avoid that specific strategy. Perhaps they are targeting an audience that’s not really interested in the product or service. That could give you some insight on your own target audience and it’ll help you craft a strategy that’ll be more beneficial.

Always keep a watchful eye on your competitors because it can help you in the long run!

Telling a Story with Your Mobile Ad | Jeff Kamikow

If there is one thing that could really annoy a potential customer, it’s giving him or her the same ad to look at over and over again. There is certainly something to be said about ad repetition in some mediums. You hear a jingle on the radio or see the same pitch guy on a commercial, and it could create a level of familiarity that could improve the brand. This is not the same with mobile ads.

Mobile users want ads that they can engage with. For example, you can have an ad that utilizes some form of gaming that keeps the user interested. However, if the same user is given an ad with the same gaming feature over and over again, he or she will eventually get bored with it. Jeff Kamikow is a mobile advertising expert who has produced mobile ads of all kinds. He would argue that a company’s mobile advertising strategy must consist of fresh content all of the time that tells a story. So how can you accomplish this?

There are a number of tools available today that allow mobile advertise to use predictive behavior to slightly update an ad with each view by a user. For example, the first time might just be n introduction, so it might just show broad features or a tagline. The second time around, more details might be shown or the ad might showcase a feature that could be of particular interest to the user. This will go so on and so on until the user has a full understanding of what the product does.